Shipping policy
1. Processing Time
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Ready-to-Ship Items: Most in-stock pieces ship within 48 hours of order confirmation.
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Made-to-Order & Special Items: Certain designs require up to 10–12 business days.
Please check each product’s description to see its exact processing and shipping timeframe.
2. Shipping Destinations & Costs
| Region | Carrier | Cost (PLN) | Cost (EUR) |
|---|---|---|---|
| Poland | InPost | 19 zł | € 5 |
|
Europe (Italy, France, Belgium, Netherlands, Luxembourg, Spain, Portugal) |
InPost | 50 zł | € 12 |
Note: We currently ship to the countries listed above. If you live elsewhere in Europe or beyond, please contact us at kimistudio@proton.me to inquire about shipping availability and rates.
3. Delivery Times
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Domestic (Poland): 1–2 business days after dispatch
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Europe: 5–10 business days after dispatch
Delivery estimates may vary slightly depending on local customs procedures and final-mile logistics.
4. Order Tracking
Once your order has shipped, you will receive:
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A confirmation email
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A tracking number for your package
You can use this number to follow your parcel’s progress on the InPost website or app.
5. Questions?
If you have any questions about shipping times, rates, or destinations, please reach out to us at kimistudio@proton.me. We’re happy to help!